Privacy notice

When you contact us for an experience request, we use your information to respond, coordinate, and provide the details you need to plan. This page explains the basics in plain language.

Information you share

We may collect details you submit through request forms, such as your name, email address, phone number, date preference, and message content. This helps us confirm availability and reply with accurate next steps.

Why we use it

We use your information to communicate about your request, provide practical guidance, and coordinate the experience details you asked for. We also use it to address questions and support requests.

Sharing with partners

In order to confirm the experience you requested, we may share relevant details with the organizers involved. We share only what’s needed to coordinate and respond to your request.

Keeping your data secure

We take reasonable steps to protect the information you share and limit access to those who need it to respond to your request.

Your choices

Email updates

You can choose whether to agree to receive email updates related to your request. If you’d rather not receive additional emails, you can tell us in your message.

Request changes

If your plans shift, reach out and we’ll update your request details as needed.

Questions about privacy

If you have questions about how we handle your information, please contact us using the form on our support page.

Contact support